RESULTS OF FISHER’S LAW OFFICE CUSTOMER SATISFACTION SURVEY
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In October 2006, Fisher’s Law Office, P.A., surveyed 116 randomly selected customers and asked them to evaluate Fisher’s Law Office. Here are the results of the survey:

1.  How did you first become aware of Fisher's Law Office?

             Phone book------------------------------------------------------------- 5%
             Sign/Billboard on Highway 41-------------------------------------- 21%
             Referral by friend/family--------------------------------------------- 74%
             Referral by professional (doctor, lawyer or CPA, etc.)--------- 21%
             Internet-----------------------------------------------------------------   0%
             Other-------------------------------------------------------------------- 11%

2.  Why did you decide to use Fisher's Law Office for your legal needs? 

             Recommendation of friend/professional-------------------------- 47%
             Specialty of firm--------------------------------------------------------   0%
             Impression in first interview----------------------------------------  47%
             Staff helpfulness/courtesy------------------------------------------- 47%
             Pricing-------------------------------------------------------------------- 11% 
             Other--------------------------------------------------------------------- 16%

3.  Which of the following best describes your degree of overall satisfaction
     or dissatisfaction with the services of Fisher's Law Office?


             Very satisfied------------------------------------------------------------ 79%
             Somewhat satisfied----------------------------------------------------   5%
             Somewhat dissatisfied------------------------------------------------- 11%
             Very dissatisfied---------------------------------------------------------   0%

4.  If you are somewhat satisfied or very satisfied with the services performed
     by Fisher's Law Office for you, which reason below best describes why?


            Results obtained--------------------------------------------------------- 42%
            Timeliness of work------------------------------------------------------- 37%
            Price------------------------------------------------------------------------ 16%
            Professionalism----------------------------------------------------------- 42%
            Courtesy------------------------------------------------------------------- 42%
            Other----------------------------------------------------------------------- 11%



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