In December 2012, Fisher’s Law Office, P.A., surveyed 290 randomly selected customers and asked them to evaluate Fisher’s Law Office. Here are the results of the survey:

1.  How did you first become aware of Fisher’s Law Office or attorney Ralph Fisher?

Internet Search	14%
Driving on Hwy 41 in Lutz	14%
Referral by friend/family	49%
Referral by professional (doctor, lawyer or CPA, etc.)	9%
Other	14%

2.  Why did you decide to use our firm for your legal needs?

Recommendation of friend/professional	40%
Specialty of firm	12%
Impression in first interview	22%
Staff helpfulness/courtesy	2%
Pricing	5%
Other	19%

3.  Which of the following best describes your degree of overall satisfaction or dissatisfaction with the services of Fisher’s Law Office?

Very satisfied	62%
Somewhat satisfied	26%
Somewhat dissatisfied	6%
Very dissatisfied	6%

4.  If you are some satisfied or very satisfied with the services performed by Fisher’s Law Office for you, which reason below best describes why?

Results obtained	31%
Timeliness of work	16%
Price	15%
Professionalism	18%
Courtesy	16%
Other	4%

5.  If you are somewhat dissatisfied or very dissatisfied with the services performed by Fisher’s Law Office for you, which reason below best describes why?

Results obtained	28%
Timeliness of work	9%
Price	9%
Professionalism	18%
Courtesy	18%
Other	18%

6.  Have you recommend Fisher’s Law Office to a friend, family member, or co-worker?

Yes	50%
No	44%
Maybe	6%

7.  Would you consider using Fisher’s Law Office in the future?

Yes	89%
No	8%
Maybe	3%

8.  Have you visited our web page? (www.FishersLawOffice.com)

Yes	26%
No	74%

9.  Do you receive and read the Fishers Law Office newsletter?

Yes	68%
No	32%