RESULTS OF FISHER’S LAW OFFICE CUSTOMER SATISFACTION SURVEY
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In March 2017, Fisher’s Law Office, P.A., surveyed 300 randomly selected customers and asked them to evaluate Fisher’s Law Office. Here are the results of the survey:

1.  How did you first become aware of Fisher’s Law Office or attorney Ralph Fisher?

Internet Search
5%
Driving on Hwy 41 in Lutz
16%
Referral by friend/family
53%
Referral by professional (doctor, lawyer or CPA, etc.)
5%
Other
21%

2.  Why did you decide to use our firm for your legal needs?

Recommendation of friend/professional
31%
Specialty of firm
15%
Impression in first interview
23%
Staff helpfulness/courtesy
15%
Pricing
8%
Other
8%

3.  Which of the following best describes your degree of overall satisfaction or dissatisfaction with the services of Fisher’s Law Office?

Very satisfied
72%
Somewhat satisfied
28%
Somewhat dissatisfied
0%
Very dissatisfied
0%

4.  If you are some satisfied or very satisfied with the services performed by Fisher’s Law Office for you, which reason below best describes why?

Results obtained
18%
Timeliness of work
24%
Price
10%
Professionalism
24%
Courtesy
21%
Other
3%

5.  Have you recommend Fisher’s Law Office to a friend, family member, or co-worker?

Yes
56%
No
41%
Maybe
3%

6.  Would you consider using Fisher’s Law Office in the future?

Yes
94%
No
6%

7.  Have you visited our web page? (www.FishersLawOffice.com)

Yes
35%
No
65%

8.  Do you receive and read the Fishers Law Office newsletter?

Yes
53%
No
47%



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